Welcome to EASTRU. By accessing and using our website www.eastru.in, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.
1. Eligibility
You must be at least 18 years old to place an order on our website. If you are under 18, you may use our services under the supervision of a parent or legal guardian.
2. Product Information
We make every effort to ensure that product descriptions, images, and pricing are accurate. However, slight variations in color, size, or design may occur due to lighting or display differences. EASTRU is not responsible for such variations.
3. Orders & Payments
- Orders are confirmed only after successful payment (except for COD orders).
- We accept UPI, debit/credit cards, net banking, and COD (if available).
- EASTRU reserves the right to cancel or refuse any order at its sole discretion.
4. Shipping & Delivery
- Standard delivery time is 5–7 working days within India, subject to courier availability.
- Delays caused by courier partners or unforeseen events are beyond EASTRU’s control.
- Shipping charges (if any) will be displayed at checkout.
5. Returns, Refunds & Exchanges
Our detailed Refund & Return Policy is available separately on the website. Customers are requested to review it before initiating a return or exchange.
6. Intellectual Property
All content, designs, logos, graphics, and trademarks displayed on EASTRU’s website are the exclusive property of EASTRU. Unauthorized use or reproduction is strictly prohibited.
7. User Conduct
You agree not to misuse the website by creating fake accounts, placing fraudulent orders, or attempting to disrupt services. EASTRU reserves the right to take legal action against such activities.
8. Limitation of Liability
EASTRU shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products, including delivery delays or third-party service issues.
9. Governing Law
All transactions and disputes shall be governed in accordance with the laws of India. Any legal proceedings shall fall under the jurisdiction of Delhi courts.
10. Amendments to Terms
EASTRU reserves the right to modify or update these Terms & Conditions at any time. Changes will be effective immediately upon posting on the website.
11. Contact Us
For questions or concerns regarding these Terms & Conditions, please contact us at:
📩 support@eastru.com